Frequently Asked Questions
How does matching work?
We carefully assess families and au pairs, then introduce suitable matches based on values, expectations, experience and lifestyle.
Do you handle the paperwork?
Yes. We manage the required paperwork and guide you through each step in accordance with Luxembourg’s SNJ requirements.
Where do your au pairs come from?
Our au pairs mainly come from South Africa, supported by trusted partner agencies and thorough screening.
What support do you provide?
We provide personalised guidance before arrival and ongoing support throughout the placement for both families and au pairs.
How long does placement take?
Placements vary according to your requirements, availability and administrative timelines. We explain the expected schedule during consultation.