FAQ — Au Pair Luxembourg

Most of our host families are young, busy professionals — often with an international background — who have one or more children and want childcare that’s more flexible than only a crèche or daycare centre. Families range from those with newborns to teenagers and have enough space at home to offer the au pair their own room.

Flexibility, above all. There’s no rush to collect a child by a fixed pick-up time, sick days at home are easier to manage, after-school hours are covered, and an evening out is simpler to arrange with a live-in carer available.

Mainly in Luxembourg City and the major cities and surrounding towns, for instance Junglinster, Strassen, Bertrange, Differdange, Dudelange and Esch-sur-Alzette, but also all over the country in the cantons of Capellen, Clervaux, Diekirch, Echternach, Esch-sur-Alzette, Grevenmacher, Mersch, Redange, Remich, Vianden and Wiltz.

We’re particularly known for native English-speaking candidates from South Africa, where we also have a partner office in the Cape Town area, as well as Namibia and the USA. We also work with candidates from South and Central America, Asia, Russia, Ukraine and across Europe.

Every placement begins with a home visit and/or team meeting. If you’re interested in hosting, get in touch and we’ll arrange an appointment to understand your family’s needs before proposing candidates.

We charge host families a flat placement fee depending on the length and type of placement.

In addition to any agency fees, host families should budget for the ongoing costs of hosting an au pair. Under the requirements of the National Youth Service (Service national de la jeunesse – SNJ), the family provides the au pair with pocket money of at least one fifth of the legal social minimum wage, as well as accommodation, full board and language courses throughout the stay.

At the current rate, the minimum pocket money is approximately €555 per month and is adjusted whenever the applicable social minimum wage is indexed.

The family must also register the au pair with the Social Security Centre (CCSS), which provides health and accident coverage. The applicable social-security contributions are calculated and invoiced directly to the host family by the CCSS. In addition, the au pair must be covered by private civil-liability insurance. If the family already has household or family liability insurance, it is advisable to check with the insurer that the au pair is covered for the entire stay.

Families should therefore budget for pocket money, food and accommodation, CCSS contributions, civil-liability insurance and language courses. They may also wish to provide a mobile phone allowance and cover other everyday expenses or family activities, although these are additional benefits rather than the core SNJ requirements.

Costs such as language courses and private insurance vary according to the provider, while pocket money and social-security costs may change following indexation.

Yes, in many cases. As a full-service agency, we can assist with the visa procedure provided your au pair has been fully screened by one of our partner agencies in her home country, and both parties meet the programme’s requirements. A discount applies to self-matched placements on our fee and the external agency fee.